Returns & Replacements Policy
We stand behind the quality of our products with a straightforward replacement policy for defective items.
All Sales Are Final
We do not accept returns or exchanges. However, we guarantee replacements for defective discs.
Defective Disc Replacement
If you receive a defective disc that won't play properly, we'll send you a replacement free of charge.
How to Request a Replacement:
- Contact us within 30 days of delivery via our contact form
- Include your order number and describe the issue
- Provide clear photos of the disc showing any visible defects
- We'll ship a replacement disc at no cost to you
What Qualifies for Replacement
Manufacturing Defects
Discs that skip, freeze, or won't play due to production issues
Physical Damage
Visible scratches, cracks, or warping that prevents playback
Incorrect Product
Wrong movie or TV show in the package
Shipping Damage
Damage that occurred during shipping to you
What Does NOT Qualify
Change of Mind
Buyer's remorse or no longer wanting the item
Compatibility Issues
Player-specific issues (all discs are region-free)
Content Dissatisfaction
Not liking the movie/show quality or content
Post-Delivery Damage
Damage caused after you received the item
Before You Purchase
Since all sales are final, please ensure you're making the right choice:
Review all product details carefully
Check DVD/Blu-ray player compatibility
Verify title and description accuracy
Contact us with any questions
Have questions about our policy?
Contact Support